So what do you do with this extra wheel? You must schedule with a Tesla Service Center to swap your wheel back out. Your punctured tire and wheel are then placed in a plastic bag and put in your trunk.Īnd you are back on the road within a relatively short time and disturbing your day. If they have a wheel and tire to match your Tesla, they will swap out your punctured/flat for the new ‘loaner wheel. What exactly is a loaner wheel? Roadside Assist arrives in some areas of North America with a selection of tires and wheels on board. Realistically there is no reason for having them tow your car to your home as you will have to organize another tow to a garage, as there is no way for you to change your tire at home. If there is a Tesla Service Center nearby, choose there over your home. Also, note that your wheel and tire are not covered under the Tesla warranty, and any costs must be paid. If the distance is further, you will be charged the difference. If the tire is damaged beyond repair and they don’t have a replacement on board, Roadside Assist will tow you to either:īut all must be within a 50-mile radius of your breakdown. Offer a ‘Loaner Wheel’ – not available in all locations.When they arrive, they will assess your tire and do one of two things: This service is available 24/7, 365 days a year.ĭepending on your location, they aim to be with you within the hour. Roadside Assist will be deployed if your car is in warranty or extended warranty – 4 years or 50,000 miles. Select the relevant issue (i.e., Flat tire).You do this through your Tesla app on your phone: This is to do with unnecessary extra weight, the cost to the company, and the fact that most spare tires never see the light of day.īut what does this mean if your tire is completely flat? It means you have to call Roadside Assist. But unlike most other cars, Tesla doesn’t supply a spare. You get a flat tire for many reasons, and Tesla tires are no different than any other tire.
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